Your Sales Tools Just Got Smarter (And Yes, There's a Countdown Timer Now)
Big week over here! Your Cycl Sales tools picked up a bunch of new tricks — from smarter workflows to a countdown timer that basically does the nagging for you. Grab a coffee and let's go through what's new. ☕
Send Emails From Company & Custom Object Workflows
Up until now, workflow emails were kind of a "contacts only" club. Not anymore. You can now fire off automated emails straight from Company workflows and Custom Object workflows too — no weird workarounds required.
Just add a Send Email action, pick which associated contacts should get it (earliest, most recent, or everybody), and you're set. It's a small change that saves a lot of manual follow-up.
Threads Comments Land in Your Unified Inbox 🧵
Comment Management now supports Threads, so you can view and reply to Threads comments right alongside Facebook, Instagram, LinkedIn, TikTok, Communities, and Bluesky. One inbox to rule them all.
You can reply with text, images, emojis, and even location attachments, and everything syncs in near real time so you're never scrolling through five different apps just to answer a comment.
LinkedIn & TikTok Post Sync (Beta)
You can now pull your already-published LinkedIn and TikTok posts straight into Social Planner. That means your posting history, likes, comments, and shares all live in one calendar instead of five open browser tabs.
- LinkedIn: track reactions, comments, and shares from Organization Pages
- TikTok: track likes, comments, shares, and views for Personal and Business accounts
- Metrics refresh automatically every 24 hours
Give Your Website an AI-Readable Cheat Sheet (llms.txt)
AI search tools and crawlers are getting pickier about understanding what your site is actually about. Now you can add a llms.txt file to any domain right from the Edit Domain screen — no code, no developer required.
Think of it as a little info card that tells AI tools "here's what this site does," which helps you show up better in AI-powered search and pass audits like Google's Agentic Browsing check.
A New Trigger for AI Studio Forms
If visitors fill out a form on your AI Studio website, you can now kick off a workflow the moment they hit submit. That means instant notifications, follow-up emails, texts, tags, or new opportunities — automatically.
Quick note: if your AI Studio form was connected before this update, it needs a quick refresh (just ask AI Studio to "re-trigger form integration," reconnect it, and publish).
Stress-Test Your AI Chat Agent Before Customers Do
Prompt Optimizer now works with Conversations AI. It builds realistic customer scenarios, runs real chats against a cloned copy of your agent, and tells you exactly what worked and what flopped — all without touching your live agent.
When it finds a weak spot, it can rewrite the prompt, test the new version, and show you a before-and-after diff. You stay in control the whole time — nothing goes live until you click "Use Prompt."
Email AI Now Adds Countdown Timers For You ⏱️
Building a flash sale or launch email? Email AI can now spot when a countdown timer would actually help and offer to add one while you're creating or editing your template. Pick an existing timer or build a new one in a couple of clicks.
It only pops up when it's actually relevant — no unwanted timers showing up on your newsletter about, well, this exact blog post.
Fresh Templates Just Dropped
A new batch of ready-to-use templates landed too — 2 new websites, 8 social templates, and a handful of Google, Facebook, and LinkedIn ad templates across industries like health & wellness, home services, travel, and finance. The Plumber snapshot also got a full makeover with a new site, funnel, forms, and email flow.
That's a Wrap
That's everything worth knowing from this week. As always, poke around your account to try these out, and if something breaks (or delights you), you know where to find us. See you next week! 👋
